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Client Coordinator / Secretary

ID: 2026-OPS-1022 Location: Lawrence, MA (Onsite) Category: Operations Employment Type: Full-Time / Part-Time Onsite

About AM Digital Designs

At AM Digital Designs, we are on a mission to elevate the digital presence of local small businesses, combining enterprise-level strategy with boutique agency agility. Rooted in Lawrence, MA, we celebrate diversity, culture, and community, translating these values into high-impact digital experiences that help our clients thrive.

About the Role

First impressions matter. As our Client Coordinator & Secretary, you are the first voice our clients hear and the organizational glue that keeps our studio running efficiently. You will ensure our creative team can focus entirely on design by handling the daily flow of communication, scheduling, and administrative triage.

Here’s what you’ll do day-to-day:

  • Frontline Communication: Answer inbound calls, monitor the general studio email inbox, and warmly greet any visiting clients at our Lawrence studio.
  • Master the Calendar: Coordinate complex schedules for the Design Director and Studio Manager, setting up client pitch meetings, internal reviews, and candidate interviews.
  • Administrative Support: Help prepare client contracts via DocuSign, organize digital project folders in Google Drive, and assist with basic data entry for our accounting team.
  • Studio Upkeep: Ensure the physical studio space is welcoming, organized, and stocked with necessary supplies for the team.

Here’s what we’re looking for:

  • 3–5+ years of administrative, reception, or customer service experience. (Highly organized, driven entry-level candidates are also encouraged to apply!).
  • Warm, professional, and empathetic communication skills over the phone, via email, and in person.
  • Proficiency in Google Workspace (Docs, Sheets, Calendar) and a willingness to learn modern agency tools (Asana, Slack, Notion).
  • Impeccable attention to detail—you are the kind of person who double-checks the time zones before sending a calendar invite.
  • Bilingual (English/Spanish) is absolutely required to effectively assist and welcome our local client base.

Bonus points if you have:

  • An interest in transitioning into digital marketing, project management, or design in the future (we love to promote from within!).

Compensation & Perks:

$45,000–$55,000/yr base salary (or $22-$26/hr), robust health benefits, paid time off, and opportunities to shadow our creative teams and grow within the agency.

Language Requirements: Please note that while we proudly celebrate a bilingual and multicultural team, all internal studio communications, project management, and applications must be conducted fluently in English as we are headquartered in the United States.

Commitment to Equal Opportunity: AM Digital Designs is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, or citizenship. We evaluate all opportunities fairly based on merit, competence, and business needs.

Client Coordinator / Secretary

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To comply with federal and state labor laws, please verify your age requirement and employment eligibility. AM Digital Designs is an equal opportunity employer and uses this information strictly for compliance purposes.

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This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA). VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans.

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Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one.

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